Consulting Engagements

Three Ways We Work With You

Each engagement is scoped around a specific business question and delivered within a defined time frame.

Our Methodology

How Engagements Work at halcorazxx

Each engagement follows the same underlying discipline. We begin with a documented scope and an agreed timeline. We gather data before forming opinions. We present findings with their evidence, not as unsupported assertions. We do not expand what is being done without your agreement.

The three engagement types below reflect the questions we are most frequently asked to address. They are not modular components of a larger system designed to generate ongoing fees — they are self-contained, useful on their own, and capable of standing alone as complete pieces of work.

Scoping conversation

Scope agreement signed

Engagement begins

Engagement 01

Competitive Landscape Mapping

Three-week engagement · HK$4,100

A competitive landscape mapping engagement builds a layered, evidence-based picture of your competitive environment — the companies that are competing for the same opportunities you are, the adjacent players who might enter your space, and the emerging disruptors whose trajectory is worth tracking.

Unlike general market research, this engagement is structured around the specific strategic questions facing your company at this point in time. The output is a working analytical document, not a background information pack.

What is included:

Analysis of public filings, market signals, and customer sentiment
Layered competitive map with direct, adjacent, and emerging categories
Strategic implications section tailored to your situation
Briefing session with lead consultant on findings
Optional quarterly refresh retainer (priced separately)

Process:

Scoping session to define competitive frame and key strategic questions

Data gathering: public filings, media, pricing, positioning, sentiment

Analytical synthesis and strategic implication development

Deliverable preparation and client briefing session

Enquire — HK$4,100

Best suited for:

· Companies entering new segments or geographies
· Boards reviewing competitive positioning annually
· Organisations responding to new market entrants
· Leadership teams preparing investor presentations

Best suited for:

· Companies with declining client retention
· Service businesses launching new delivery models
· Organisations receiving inconsistent client feedback
· Firms preparing for competitive re-positioning

Engagement 02

Customer Experience Audit

Four-week engagement · HK$5,600

The Customer Experience Audit evaluates every touchpoint where your clients interact with your organisation — from the moment they become aware of you through to follow-up after service delivery. The engagement uses mystery engagement, journey mapping, and structured feedback analysis to identify where friction occurs and where the experience falls short of what you intend it to be.

The deliverables are practical: a visual journey map, a friction log with severity ratings, and a phased improvement plan that sequences priorities against feasibility and impact.

What is included:

Mystery engagement across relevant touchpoints
End-to-end journey map (visual, board-ready)
Friction log with severity and root cause analysis
Phased improvement plan with sequenced priorities
Briefing session with operational team

Process:

Touchpoint identification and scoping of the client journey

Mystery engagement and feedback analysis across touchpoints

Journey mapping and friction log development

Improvement plan preparation and team briefing

Enquire — HK$5,600

Engagement 03

Governance Framework Design

Five-week engagement · HK$6,800

Governance Framework Design builds or refines the structures your company needs to operate with discipline as it scales — board composition, committee charters, reporting cadences, and decision-rights matrices. The engagement is suited for companies at structural transition points where informal governance arrangements are no longer adequate.

Governance structures should match company stage. What works for a founder-led enterprise of twenty people is unlikely to serve a pre-IPO company or a family office converting to professional management. This engagement designs the specific framework your situation requires.

What is included:

Board composition analysis and recommendation
Committee charters drafted (Audit, Risk, Remuneration as applicable)
Decision-rights matrix design
Reporting cadence and management information framework
Briefing session with board or senior management

Process:

Current governance assessment and gap identification

Framework design: board, committees, decision rights, reporting

Document preparation and internal review cycle

Implementation guidance and board/management briefing

Final deliverable handover and Q&A session

Enquire — HK$6,800

Best suited for:

· Pre-IPO companies preparing for listing requirements
· Family offices transitioning to professional management
· Rapidly scaling enterprises needing structural discipline
· Organisations following a significant acquisition or merger

Comparison

Which Engagement Fits Your Situation?

Feature	Competitive Mapping	CX Audit	Governance Design
Duration	3 weeks	4 weeks	5 weeks
Fee (HKD)	$4,100	$5,600	$6,800
Strategic focus
Operational focus
Board/governance relevance
Retainer refresh option

Engagements can be sequenced. Discuss with us during the initial conversation.

Across All Engagements

Professional Standards We Hold Across All Work

Data Security

Client data is handled using encrypted storage and secure communication. Access is limited to the consultants directly working on the engagement.

Performance Standards

Deliverables are completed on the agreed timeline. If a delay is unavoidable, we communicate it promptly and adjust the schedule with your agreement.

Support Responsiveness

During an active engagement, questions are responded to within one business day. A primary contact is always designated at the outset.

Regulatory Compliance

All engagements comply with Hong Kong's Personal Data (Privacy) Ordinance. Data handling practices are documented and available on request.

Methodology Transparency

The analytical methodology used in each engagement is explained in the scope document. There are no proprietary black-box processes.

Post-Engagement Follow-Up

A structured briefing session is included in every engagement. A single follow-up clarification call within 30 days of delivery is available at no additional charge.

Not certain which engagement fits?

Describe your situation in the initial conversation and we will tell you honestly which engagement, if any, is likely to be useful — and why.

Start the Conversation