Terms & Conditions

01 Definitions

Throughout these Terms, the following definitions apply:

• "Agreement" means any written engagement letter, proposal, or statement of work executed between halcorazxx and the Client.
• "Confidential Information" means all non-public information disclosed by either party in connection with an engagement, whether oral, written, or electronic.
• "Deliverables" means any reports, analyses, frameworks, maps, or documents produced by halcorazxx as part of a service engagement.
• "Fees" means the amounts payable by the Client as set out in the relevant Agreement.
• "Services" means the consulting services described on this website and in any Agreement.
• "Website" means the website operated by halcorazxx at {{DOMAIN}} and all associated pages.

02 Acceptance of Terms

By using this Website or engaging our Services, you agree to be bound by these Terms as they exist at the time of use. If you are acting on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

If you do not agree with any part of these Terms, please discontinue use of this Website and refrain from entering into a service agreement with us.

03 Services

halcorazxx offers advisory and consulting services to businesses and organisations in Hong Kong and internationally. Our current service offerings include Competitive Landscape Mapping, Customer Experience Audits, and Governance Framework Design. Service descriptions on this Website are provided for informational purposes only and do not constitute a binding offer.

The scope, timeline, and deliverables for any engagement are agreed in writing prior to commencement of work. halcorazxx reserves the right to decline an engagement at its discretion, without obligation to provide reasons.

We may update, modify, or discontinue any service offering at any time. Changes to existing Agreements require written consent from both parties.

04 Engagement & Fees

An engagement commences upon the Client's execution of a written Agreement and receipt of any required deposit. Fees are as stated in the Agreement and are denominated in Hong Kong Dollars (HKD) unless otherwise specified.

• A deposit of 50% of the total project fee is payable upon signing the Agreement, unless otherwise agreed in writing.
• The remaining balance is payable upon delivery of final Deliverables, or as specified in the Agreement's payment schedule.
• Invoices are payable within 14 days of issuance unless otherwise stated.
• Late payments accrue interest at 1.5% per month on the outstanding balance from the due date.
• halcorazxx reserves the right to suspend work if payment is not received within 14 days of the due date.
• All fees are exclusive of any applicable taxes, duties, or levies, which are the responsibility of the Client.

Price adjustments for out-of-scope requests will be communicated in writing before additional work commences. halcorazxx will not undertake work that materially exceeds the agreed scope without prior written approval.

05 Intellectual Property

Upon full payment of all Fees, halcorazxx assigns to the Client ownership of the specific Deliverables produced under the relevant Agreement, to the extent that those Deliverables contain original work authored by halcorazxx specifically for the Client's engagement.

halcorazxx retains ownership of:

• All pre-existing methodologies, frameworks, templates, tools, and know-how used or referenced during the engagement.
• Any general knowledge, skills, or experience gained during the engagement.
• All content, copy, graphics, and code on this Website.

The Client may not reproduce, distribute, or publish Deliverables in any manner that attributes them to a third party without halcorazxx's prior written consent. halcorazxx may reference the engagement in general terms (e.g., anonymised case studies) unless the Client requests otherwise in writing.

06 Confidentiality

Both parties agree to keep each other's Confidential Information strictly confidential and to use it only for the purposes of the engagement. Confidentiality obligations survive the conclusion of any engagement for a period of three (3) years.

Confidentiality obligations do not apply to information that:

• Is or becomes publicly available through no breach of these Terms.
• Was already known to the receiving party without restriction prior to disclosure.
• Is independently developed by the receiving party without use of the Confidential Information.
• Is disclosed pursuant to a legal obligation, court order, or regulatory requirement, provided prompt notice is given to the disclosing party where lawfully permissible.

07 Limitations of Liability

To the fullest extent permitted by Hong Kong law, halcorazxx's total liability to the Client arising out of or in connection with any engagement — whether in contract, tort, or otherwise — shall not exceed the total Fees paid by the Client under the relevant Agreement.

halcorazxx shall not be liable for:

• Loss of profits, revenue, or anticipated savings.
• Loss of business, contracts, or goodwill.
• Consequential, indirect, or special losses of any nature.
• Decisions made by the Client based on our Deliverables, including business decisions with adverse outcomes.
• Errors or omissions in third-party data sources, public filings, or market intelligence relied upon in producing Deliverables.

Our Deliverables are professional assessments prepared with reasonable care and skill. They represent our considered judgement based on information available at the time of the engagement and are not a substitute for independent legal, financial, or regulatory advice.

08 Warranties & Representations

halcorazxx warrants that:

• Services will be performed with reasonable professional care and skill.
• Consultants assigned to engagements have relevant qualifications and experience.
• We will comply with applicable Hong Kong laws in the conduct of our business.

We do not warrant that Deliverables will achieve any particular business outcome, competitive advantage, or financial result. The consulting process is collaborative; the quality of Deliverables depends in part on the accuracy and completeness of information provided by the Client.

The Client warrants that information provided to halcorazxx is accurate, complete, and not misleading, and that the Client has authority to share such information.

09 Termination

Either party may terminate an engagement by providing 14 days' written notice to the other party. In the event of termination:

• The Client shall pay for all work completed up to the date of termination at a pro-rated portion of the agreed Fees.
• halcorazxx will deliver any Deliverables or partial work completed to the date of termination.
• Any deposit paid is non-refundable once substantive work has commenced, unless termination is due to a material breach by halcorazxx.

halcorazxx may terminate an engagement immediately, without notice, if the Client engages in conduct that is unlawful, fraudulent, or materially damaging to halcorazxx's reputation.

Termination does not affect any rights or obligations that have accrued prior to the termination date. Sections on Intellectual Property, Confidentiality, Limitations of Liability, and Governing Law survive termination.

10 Website Use

This Website is provided for informational purposes only. While we aim to keep content accurate and current, we make no representations as to the completeness, accuracy, or timeliness of any information on this Website.

You agree not to:

• Use this Website for any unlawful purpose or in violation of applicable regulations.
• Attempt to gain unauthorised access to any system, server, or database associated with this Website.
• Transmit any harmful, offensive, or disruptive content through contact forms or other communication channels on this Website.
• Use automated scripts, bots, or scrapers to extract content from this Website without prior written consent.
• Reproduce or republish Website content without attribution and written permission.

halcorazxx reserves the right to restrict or terminate access to this Website for any user who violates these Terms or engages in conduct we consider inappropriate.

11 Third-Party Links

This Website may contain links to external websites operated by third parties. These links are provided for your convenience only. halcorazxx does not endorse, control, or accept responsibility for the content, privacy practices, or availability of any linked website.

Accessing any linked external website is at your own discretion and subject to the terms and conditions of that website. We encourage you to review the privacy policies and terms of any third-party sites you visit.

12 Data Protection

halcorazxx collects and processes personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO"). Our practices are set out in detail in our Privacy Policy, which forms part of these Terms by reference.

By submitting an enquiry or entering into an engagement with us, you acknowledge that we may collect and use your personal data as described in our Privacy Policy. You retain the right to access, correct, or request deletion of your personal data in accordance with the PDPO.

13 Governing Law

These Terms and any Agreement between halcorazxx and the Client are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Both parties irrevocably submit to the non-exclusive jurisdiction of the courts of Hong Kong for the resolution of any disputes arising under or in connection with these Terms.

14 Dispute Resolution

In the event of a dispute arising from these Terms or any engagement, both parties agree to first attempt resolution through good-faith negotiation. Written notice of the dispute should be sent to the contact details set out in Section 16.

If the dispute cannot be resolved through negotiation within 30 days of written notice, either party may refer the matter to mediation conducted in Hong Kong under the auspices of the Hong Kong Mediation Centre, before resorting to litigation.

Nothing in this section prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.

15 Changes to Terms

halcorazxx may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of this Website following the posting of updated Terms constitutes acceptance of those changes.

For existing Agreements, changes to these Terms do not apply retroactively. The Terms in effect at the time of signing govern that engagement.

16 Contact

If you have questions about these Terms, please contact us: